Complaints Policy

Complaints policy
Complaints management:
The editor-in-chief receives and acknowledges receiving all comments and complaints.
The complaint is reviewed by the chief or managing editor, and complaints are dealt with, investigated, and resolved as quickly as possible.
The editorial board of the journal is encouraged to send recommendations to improve the system and to discuss this with the staff of the journal.
The aim of this policy:
Ensure that complaints are dealt with in a fair and effective manner.
Enabling the journal's management to respond to the issues raised by the complainants in a timely, effective and rapid manner.
Enhancing the author's confidence in the journal system.
Provide quality improvements in the journal system (if applicable), service, staffing, and complaints handling.
In addition, you can submit any complaints by contacting the journal link mentioned below

https://alfatehjournal.uodiyala.edu.iq/index.php/jfath/
Email: alftih15@gmail.com

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